MTN Nigeria closes all offices after customer protests

MTN has closed all its offices and customer service centres across Nigeria after a weekend of customer outrage. Many customers had their lines disconnected, and despite the NCC’s order to reactivate them, some lines still weren’t working, leading to escalations.

In a viral video, customers in Lagos tore down the fence of an MTN office in FESTAC town and stormed the area in protest.

It’s not clear if they got inside the building.

The Lagos State Police stepped in to restore order, with the local DPO and his team quickly calming the situation.

MTN announced they’re shutting down all offices for the day but are available 24/7 through digital channels.

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